Training Time
A two day training course
Objective
To allow managers to explore all management skills and techniques and then apply them to practical situations.
Who should attend?
Aimed primarily at those who have full management responsibility for subordinates. It builds on the skills already developed in such a way that both new and more experienced managers can benefit. Managers who attend this course may have previously attended a short basic supervisory or introductory management programme.
Course Content
- Your role as a manager
- Exercise on the process of management
- Planning/objective setting
- Questioning and listening skills
- Communication
- Reviewing performance
- Managing stress
- Influencing skills
- Monitoring and control
- Meetings
- Structuring fact finding sessions and practice
- Leadership
- The power of your behaviour
- Time management
- Legal and procedural responsibilities
- Handling difficult situations
- To explore the role of the manager
- To identify and practise key management skills
- To apply management skills and techniques to practical situations
- To develop personal action plans for implementing ideas at work
Maximum of 12 delegates