Training Time
A one day training course
Objective
To allow managers and supervisors to gain a better understanding of the appraisal process and then practise the skills required for a successful appraisal interview.
Who should attend?
Managers and supervisors who have had very little or no previous formal training for appraisal interviewing.
Course Content
- What is performance appraisal?
- Benefits of a good appraisal system
- Key skills required
- The appraisal process
- Communication skills
- Questioning
- Listening
- Role play exercises
- Action plans
- Understand the purpose and benefits of an effective performance
appraisal system.
- Have practised the key skills of questioning, listening, and
summarising.
- Know how to prepare for, carry out, and follow up the appraisal
interview.
- Have developed their skills in carrying out appraisal interviews.
Maximum of 12 delegates