Handling Discipline, Dismissal and Grievance
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Training Time
A one day training course

Objective
To allow employers and employees to gain a full understanding of the purpose and benefits of effective disciplinary, grievance and dismissal procedures.

Who should attend?
This course is aimed at those staff that are responsible for maintaining discipline as part of their job. It is designed for those who have had little or no previous formal training in disciplinary, grievance and dismissal procedures.

Course Content
  • Discipline
  • Types of offence
  • The stages of disciplinary, grievance and dismissal procedures
  • The appeal
  • Exercises/case studies
Learning Outcomes
  • Understand the purpose and benefits of an effective Disciplinary Procedure.
  • Have practised the key skills of questioning, listening, recording and summarising both verbally and in writing.
  • Know how to prepare for, carry out and report on an Investigation and Disciplinary Interview.
  • Have developed the skills and confidence to carry out Investigations and
  • Disciplinary Interviews that will be procedurally correct, impartial and result in equitable and fair treatment.
Delegate numbers
Maximum of 12 delegates

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